How to register:
• Students can register and pay online for all of the courses. For private lessons, please call 778-297-5505 to reserve your weekly lesson time.
• Students can register in person at our office #120-6160 London Road, Richmond. Please, call 778-297-5505 to schedule at 15min. – 30 min. appointment. Please, have your first month tuition fee payment with you (check/cash/credit).
• WMA cannot accommodate DROP IN inquiries. All of our teachers and staff would be happy to help you by APPOINTMENT ONLY.

Trial Lessons:
• The school CANNOT accommodate FREE TRIAL LESSON.
• K-12 students must pre-pay for 4 lessons as a trial. No refund is given 72 hours prior beginning of your session. During this time you will be be evaluated for a full academic year enrollment. * read Tuition Fee below
• After your 4 lessons trail, adult students have 2 options: 1. pre-pay for 10 lessons (no refunds, only 10 lessons commitment) 2. monthly automatic withdrawals via credit card (withdrawals done at the beginning of the month, based on the number of classes to have in a month). Option 2 requires one month notice to stop lessons. * read Tuition Fee below

Monthly Informal Student Recitals at WMA:
• MISR are free of charge for WMA students. MISR are held at WMA  on a last Sunday of the month in: September, October, November, January, February, March, April and May, between 2pm-4pm. These concerts are supervised by WMA School Director Anna Vavilova and/or WMA Artistic Director Dr. Eugene Skovorodnikov. There will be a sigh up form posted at the bulletin board at the office 2 weeks before the concert. Seating is limited.

Frosty Music Gala, Summertime Spotlight Kids Concert and Dress Rehearsals:
• Frosty Music Gala (in December) and Summertime Spotlight Kids Concert (in June) are large scale events/concerts that are held in Richmond for selected WMA students. These 2 concerts celebrate students’ achievements and are advertised in local community. Students will receive certificates for participation. To be considered for these events students are required to attend Dress Rehearsal. All dates are pre-set and can be found in WMA school calendar.
• There is a $20 fee to participate in either Frosty Music Gala, Summertime Spotlight Kids Concert, Dress Rehearsal. For example: Dress Rehearsal and Frosty Music Gala – participation fee is $40. (Discount 1 ~ Several Instruments Discount: A student performing several instruments will receive $5 discount total for DR and a Concert. Discount 2 ~ Multiple Siblings Discount: Each sibling performing will receive $5 discount total for DR and a Concert. Those 2 discounts cannot be combined.)
• We require a one week cancellation notice to qualify for a refund.
• Parents and friends attend these events free of charge.

Waiting List:
• PRIVATE LESSONS: a refundable DEPOSIT in the amount of 1 (one) month of regular tuition fee is required. For example, a student requesting 30 min. private music lessons is charged $110. This deposit will apply to first month of your tuition fee, when the time slot requested becomes available. Maximum wait for private music lessons is 1 month. If we are unable to accomodate you within 1 month, we will offer the refund.
• SEMI-PRIVATE MUSIC LESSONS: a refundable DEPOSIT in the amount of $65 dollars is required. This deposit will apply to first month of your tuition fee, when the time slot requested becomes available. If we are unable to accommodate you within 1 month, we will offer the refund.
• GROUP MUSIC LESSONS: a refundable DEPOSIT in the amount of $50 dollars is required. This deposit will apply to your tuition fee, when the time slot requested becomes available. You may choose to request a refund after 1 month of being on the waiting list, or apply this deposit for any other WMA programs.

Missed or Cancelled Lessons

Student initiated:
• All students are fully responsible to attend and be punctual for lessons (4-5 lessons per month).
• Private lessons missed by students due to family vacations outside of the official school holidays (Winter Break & Spring Break) will be charged in full and later made up at the mutual convenience of teacher and student.
• All partly or totally missed lessons without 24 hour notice will be charged in full.
• Students are encouraged to give 2 weeks notice for planned absences including family vacations, school events, sporting games, etc.
• Students are entitled to a maximum of three make up lessons per school year as long as sufficient notice is received. Any additional make up lessons are at the discretion of the teacher.
• The school will not issue a make up lesson for a missed Semi-Private and Group Class.

Teacher initiated:
• Lessons missed due to teacher illness or concert activities will be made up at the mutual convenience of teacher and student.

Make up lessons
• The school will not issue a make up lesson for a missed Semi-Private or Group Class.
• A teacher will make three attempts to schedule a make up private lesson. If a teacher contacts a student 3 times without any reply from the student – your lesson will not be made up.
• Once the make up lesson is scheduled, the student must record the date and time accurately. If the student forgets or misses the make up lesson without 24h notice, that lesson will not be made up.
• There will be no refunds for lessons missed.
• Students are entitled to a maximum of three make up lessons per school year as long as sufficient notice is received. Any additional make up lessons are at the discretion of the teacher.

Medical Exceptions:
• DOESN’T APPLY TO 10 LESSONS PRE-PAID OPTION. Pro-rated refunds will only be issued for students for medical reasons with a doctor’s certificate. Pro-rated refunds will be issued from the date on the doctor’s note. All refunds must be claimed within the same term as the registered class or will be forfeited.

Termination

Student initiated:
• It is presumed that all students will continue lessons for the whole academic year. Should a private student wish to withdraw, one month’s notice is required in lieu of one regular month payment of tuition fee. If Private Students decide to discontinue immediately, one month’s payment is required. If the student withdraws mid-month, the pro-rated amount for remaining lessons is due immediately. There’s no refunds for Large and Small Group students if they with to withdraw with or without notice.

Teacher initiated:
• Negligence in attending and practicing may result in being asked to withdraw from the enrollment.

Refunds, Withdraws & Transfers

We encourage customers to contact World of Music and Arts on Monday to Friday from 10AM – 2PM to receive a refund, or to withdraw or transfer from a class. Please note: refunds, withdrawals and transfers cannot be processed online. Office Phone line: 778-297-5505

Private/Semi Private Lessons/Small Groups – NEW STUDENTS
refunds are available within 48 hours of registration, after 48 hours no refunds are provided

Private/Semi Private Lessons/Small Groups – CURRENT STUDENTS
Tuition fee and Registration Deposits are non refundable

Large Groups: Seasonal Classes, Summer Camps
50% of the fee will be refunded if notice received 2 weeks prior to the start of the program
No refunds will be given after that date.

Please note: Some courses and out trips may have a no-refund policy for items such as art supplies, or tickets for events. Programs may be eligible for Federal Children’s Fitness/Art Tax Credit

School Concerts for Adult Students

• Based on students’ interest the school will be hosting “Music Socials”, informal concerts – gatherings for adult students.

Tuition Fee

• Ten (10) post dated check should be submitted at the beginning of the school year dated on the 1st of every month starting with September. Usually each check should be a payment of four (4) lessons per month, 40 lessons per year. Each school year may vary depending on the school calendar. The K-12 student will receive 39-40 lessons. Lessons that fall on the holidays will be made up.
• Automatic withdrawal option is available for K-12 students. When enrolled for the school year – 10 withdrawals will be administrated on 1st of every month (September – June)Usually each check should be a payment of four (4) lessons per month, 40 lessons per year. Each school year may vary depending on the school calendar. The K-12 student will receive 39-40 lessons. Lessons that fall on the holidays will be made up.
• Adult Students: after your 4 lessons trail, adult students have 2 options:
1. pre-pay for 10 lessons (no refunds)
2. monthly automatic withdrawals via credit card (withdrawals done at the beginning of the month, based on the number of classes to have in a month). One month’s notice is required in lieu of one regular month payment of tuition fee. If you decide to discontinue immediately, one month’s payment is required.

Rate

Prices are subject to change at the beginning of a new academic year.
World of Music and Arts is a private company, which has the right to refuse service for any reason which does not conflict with Canada’s human rights laws.